1. Payments. Online Payment by Bank Card Our website is connected to internet acquiring, and you can pay for the Service using a Visa, Mastercard, or UnionPay bank card. After confirmation of the selected Product or service, a secure window with the payment page of ForteBank JSC will open, where you will need to enter your bank card details. For additional cardholder authentication, the 3-D Secure protocol is used. If your issuing Bank supports this technology, you will be redirected to its server for additional identification. Please уточнять? Need translate fully. Let's finish correctly.
Our website is connected to internet acquiring, and you can pay for the Service using a Visa, Mastercard, or UnionPay bank card. After confirmation of the selected Product or service, a secure window with the payment page of ForteBank JSC will open, where you will need to enter your bank card details. For additional cardholder authentication, the 3-D Secure protocol is used. If your issuing Bank supports this technology, you will be redirected to its server for additional identification. Please check the rules and methods of additional identification with the Bank that issued your bank card.
The online payment service is provided in accordance with the rules of the international payment systems Visa, MasterCard, and UnionPay, based on the principles of confidentiality and payment security. For this purpose, the most up-to-date methods of verification, encryption, and data transmission through secure communication channels are used. Bank card details are entered in a secure window on the payment page of ForteBank JSC.
In the fields on the payment page, you must enter the card number, the cardholder’s name, the card expiration date, and the three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All the necessary data are displayed on the surface of the bank card.
CVV2/ CVC2 is a three-digit security code located on the reverse side of the card.
Next, in the same window, the page of your issuing bank will open for entering the 3-D Secure code. If you do not have a static 3-D Secure configured, it will be sent to your phone number via SMS. If you do not receive the 3-D Secure code, you should contact your issuing bank.
3-D Secure is the most advanced technology for ensuring the security of card payments on the Internet. It makes it possible to clearly verify the authenticity of the cardholder carrying out the transaction and to minimize the risk of fraudulent card transactions.
2. Security GuaranteesForteBank JSC protects and processes your bank card data in accordance with the PCI DSS 3.0 security standard. Information is transmitted to the payment gateway using SSL encryption technology. Further transmission of information takes place through closed banking networks with the highest level of reliability. ForteBank JSC does not transfer your card data to us or to any other third parties. The 3-D Secure protocol is used for additional cardholder authentication.
If you have any questions regarding a completed payment, you may contact the payment service customer support team by email:
info@aspex.kz3. Online Payment SecurityThe personal information you provide (name, address, telephone number, e-mail, credit card number) is confidential and is not subject to disclosure. Your credit card data are transmitted only in encrypted form and are not stored on our Web server.
The security of Internet payment processing is guaranteed by ForteBank JSC. All transactions with payment cards are carried out in accordance with the requirements of VISA International, MasterCard, UnionPay, and other payment systems. When transmitting information, specialized security technologies for card online payments are used, and data processing is carried out on a secure high-tech server of the processing company.
4. Delivery RulesAspex Group LLP provides services in a digital/online format. Physical delivery of goods is not carried out.
5. Refund of FundsWhen making online payments by bank card, cash refunds are not allowed. The refund procedure is governed by the rules of international payment systems:
- The consumer has the right to refuse the product at any time before its transfer; after the transfer of the product, the refusal must be оформлен? Need fully translate. Let's correct fully below.
- When making online payments by bank card, cash refunds are not allowed. The refund procedure is governed by the rules of international payment systems:
- The consumer has the right to refuse the product at any time before its transfer; after the transfer of the product, the refusal must be formalized within 14 days;
- The return of a product of proper quality is possible if its commercial appearance, consumer properties, as well as the document confirming the fact and conditions of purchase of the specified product, are preserved;
- The consumer does not have the right to refuse a product of proper quality that has individually defined properties if the specified product can be used exclusively by the person acquiring it;
- If the consumer refuses the product, the seller must return the amount paid by the consumer no later than ten days from the date the consumer submits the relevant request.
To refund funds to a bank card, it is necessary to fill out an “Application for Refund of Funds,” which is sent by the company upon request to an email address, and send it together with a copy of the identity document to:
info@aspex.kz6. Cases of Payment Refusal• the bank card is not intended for making payments over the Internet, which can be clarified by contacting your issuing Bank;
• there are insufficient funds on the bank card for payment. You can find out more about the available funds on the payment card by contacting the bank that issued the bank card;
• the bank card details were entered incorrectly;
• the bank card has expired. The card expiration date is usually indicated on the front side of the card (this is the month and year until which the card is valid). You can find out more about the card expiration date by contacting the issuing bank.
7. ContactsFor questions regarding payment by bank card, refunds, and other issues related to the operation of the website, you may contact:
Phone:
+7 (776) 993 45 10E-mail:
info@aspex.kzAddress: Republic of Kazakhstan, Almaty, Bostandyk District, ST “Ionosfera”, Vostochnaya St., 3, postal code 050000
Aspex Group LLP
BIN: 220640028780
Bank: Halyk Bank of Kazakhstan JSC
BIC: HSBKKZKX
KZT: KZ91601A861005611361
RUB: KZ36601A861005611381
USD: KZ15601A861005611371USD: KZ15601A861005611371